E-Verify Affidavit

Under what circumstances is an E-Verify affidavit needed?

Effective July 1, 2013, an E-Verify affidavit is required when any services greater than $2,499.00 are procured.

Are faxed/scanned copies of the affidavit acceptable?

Yes. If the notary has a seal, the seal must be visible on the scanned or faxed copy. 

Are foreign companies exempt from this requirement?

If the services are being performed outside the US, then they are exempt from completing an E-Verify affidavit. If the work (or service) is being performed in the US, contact the Procurement and Business Services (PBS) via ServiceNow to see if the E-Verify affidavit is required. 

Do I need to get the E-Verify affidavit, or will PBS get it?

PBS will obtain all required affidavits from vendors that are issued purchase orders (PO) in Workday. However, to expedite the processing of a requisition, end users may obtain the E-Verify affidavits on their own and attach it to the requisition. 

How often do I need to obtain an E-Verify affidavit?

An E-Verify affidavit is required for each purchase order where services to Georgia Tech are greater than $2,499.00 unless the procured services is under a statewide or agency contract. E-Verify affidavits for contracted services are valid for the term of the contract. 

If a change letter/change order is submitted on a Purchase Order (PO) for services (originally issued prior to July 1) that results in the total value exceeding $2,499.00, is an E-Verify affidavit required?

Yes, an E-Verify affidavit would be required since the PO exceeds $2,499.00. 

If a vendor has no employees, do they need to fill out this affidavit?

O.C.G.A. 13-10-91 allows for contractors, subcontractors, and sub-subcontractors to submit a driver’s license in lieu of the E-Verify affidavit if they have no employees. Please note that the driver’s license must be issued by a state within the United States that verifies lawful immigration status prior to issuing the driver’s license (Georgia driver’s licenses are therefore acceptable). 

If goods and services are bundled together, is an E-Verify affidavit needed?

If the "services" portion of the purchase is greater than $2,499.00, then an E-Verify affidavit is required. If the services are less than $2,499.00 (even if the total purchase is greater than $2,499.00), then the E-Verify affidavit is not required. 

We have recurring monthly services payments to a vendor that are each less than $2,499.00 but are greater than $2,499.00 in total. Is an affidavit required for this vendor?

Yes, an E-Verify affidavit is required. 

What is the “Date of Authorization” on the E-Verify affidavit?

This is the date that the Federal Work Authorization Number was issued. 

What is the “Federal Work Authorization User Id” or “E-Verify Company Identification Number” on the affidavit?

This is the number issued by the E-Verify system to the vendor when they register.

What is the definition of a service?

See the list of common purchases that have been classified as services. Please note that this list is not all inclusive, and there are many services that are not on this list. If you have additional questions about this topic, contact PBS via ServiceNow.

Where can vendors find the E-Verify affidavit form?

A copy of the form is available on the E-Verify webpage. Other acceptable forms can be found on the Georgia Department of Audits and Accounts (DOAA) website.

Who can I contact if I have a question that has not been addressed here?

Submit a ServiceNow request to PBS for all questions related to E-Verify requirements.

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Insurance and Claims 

Insurance coverage disclaimer 

Answers provided to all the questions below are general in nature and do not supersede any of the provisions contained in the State Tort Claims Policy (TCP-401-14-19), General Liability Agreement (CGL-401-14-19), Automobile Physical Damage Agreement (APD-401-14-19), State Owned Building and Personal Property Agreement (PROP-401-14-2-19), or the Special Property All Risk Agreement (SPAR-401-14-2-19). 

Are Georgia Tech healthcare professionals covered after leaving Georgia Tech?

If you were performing your official state duties at the time of the alleged medical malpractice incident, then liability coverage is provided to you per the State Tort Claims Policy (TCP-401-14-19) and the General Liability Agreement (CGL-401-14-19), regardless of the date the claim or lawsuit is brought against you and/or Georgia Tech. However, if you should receive notice of a claim or lawsuit you must immediately provide these documents to the Georgia Tech Office of Legal Affairsto avoid jeopardizing your coverage.

Do I have coverage while operating a rental vehicle on Georgia Tech business?

If you are performing your official state duties at the time of the accident, then liability (bodily injury and/or property damage to others) coverage is provided to you per the State Tort Claims Policy (TCP-401-14-19). 

Do I have coverage while operating my personal vehicle on Georgia Tech business?

If you are performing your official state duties at the time of the accident, then liability (bodily injury and/or property damage to others) coverage is provided to you per the State Tort Claims Policy (TCP-401-14-19). 

Do I have liability coverage if someone should bring a federal civil lawsuit against me?

The General Liability Agreement (CGL-401-14-19) can provide you with a civil defense for alleged civil rights violations in the workplace that were unexpected and unintentional. 

Does Georgia Tech provide coverage for damage to a rental vehicle?

No, however, if you are renting a vehicle for travel through one of the in-state, statewide contracts with either Hertz or Enterprise or the inter-state statewide contract with Hertz, the Loss Damage Waiver is automatically included in the contract rental vehicle rate. 

How do I file a claim?

See the Insurance and Claims page for information.

If a Georgia Tech laptop or computer disappears, can we file a claim?

Loss due to mysterious disappearance or theft without visible evidence of forced entry or forced removal from a security device (e.g. cable lock) is not reimbursable under the State-Owned Building and Personal Property Agreement (PROP-401-14-2-19). The loss must satisfy the “Burglary” definition in the Agreement for coverage to apply. 

If my personal vehicle sustains damage, will any kind of state insurance respond?

No. The Automobile Physical Damage Agreement (APD-401-14-19) only provides coverage for damage to state-owned vehicles. You should check with your insurance agent to verify whether your personal automobile insurance policy will cover any damage to your own vehicle while using it on Georgia Tech business. 

Is Medical Payments coverage provided to passenger(s) injured in a vehicle operated by Georgia Tech?

No. The injured passenger(s) will need to file a claim under their own health insurance policy and/or seek payment from the at-fault party. 

Is my personal property covered while on campus?

No, the State-Owned Building and Personal Property Agreement (PROP-401-14-2-19) only covers buildings and personal property (i.e. contents) owned by the State of Georgia (BOR/Georgia Tech). 

Is Uninsured/Underinsured Motorist coverage provided to a Georgia Tech employee?

No, however, if the Georgia Tech employee was injured while performing official state duties, workers’ compensation coverage would be available to respond to the employee’s injuries. 

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Asset Management 

Can I obtain surplus property for my personal use?

No, surplus items cannot be taken for personal use.

Can we donate items to schools or other organizations?

No, items cannot be donated to other organizations; all items must go through GA DOAS-Surplus. 

Does my department have to pay for surplus property we would like to have?

Surplus property is available to campus at no fee. You may make an appointment to view surplus property by calling the Asset Management services at 404-894-5000. All items must be picked up by you. 

How do I dispose of out-of-state equipment and have it removed from my inventory?

Contact the Asset Management department via ServiceNow to get approval from the State before the item is disposed of. The Asset Management team can then remove it from your inventory. If the item is disposed of prior to obtaining approval, the item will remain in your inventory. 

How do I surplus property?

Place all non-inventoried items on the Non-Inventory Surplus Form and submit via ServiceNow. Tagged assets should be submitted via Workday. 

I need to surplus a large number of items. Can Asset Management come and pick them up?

The Asset Management staff can schedule a time to come by and view the items you have for surplus. If there are more items to surplus than our department can handle, you will be instructed on how to hire someone to bring the items to our warehouse. 

Items are missing during my annual inventory. What should I do?

If surplus paperwork for missing items cannot be submitted for verification, items will remain on departments' inventory with a missing status. 

My PI is leaving. How can they take their equipment with them?

After receiving approval from the proper individuals in your area, contact Asset Management via ServiceNow. An asset management specialist will review the process with your department. 

What happens to Georgia Tech surplus property once it is picked up?

Items arrive at our warehouse. We keep items for a limited period of time to allow other departments on campus to view them. After a given time period, we submit the items to the Department of Administrative Services Surplus Division for transfer. The items are transferred to another agency, sold, or placed for disposal. 

What is the disposal procedure for hard drives, cell phones, and items with sensitive information?

Submit a request to Asset Management via ServiceNow for a hard-drive bin. Once the bin is full, the department will need to submit a Non-Inventory Surplus Formto have the bin removed. All items are then secured and sent to the vendor for disposal (wipe clean/shredded). 

Where can I find a list of available surplus items?

Visit the Surplus SharePoint Siteto view current surplus items. Access to this site is restricted to Georgia Tech faculty and staff. If you are already logged into Office 365, you will be automatically logged in. Please note that not all items are listed. 

Where is Asset Management located?

711 Marietta Street NW 
Atlanta, GA 30332-0253 

How can I update the remit payment address for a supplier?

Accounts Payable will automatically update supplier remit addresses based on the remit address noted on the supplier invoice. Suppliers can also submit a ServiceNow ticket to request an update to the supplier address on file. 

How do I handle an invoice that is in a match exception status in Workday?

Use the “Find Supplier Invoice for Campus – GTCR”, this report helps with researching POs with multiple invoices keyed on the PO lines. Search by the PO # to view the status of all invoices associated with the PO. If one invoice in exception due to a receipt or change order, it will show all other invoices affected. 

How do I make a payment for a group meal or event that includes food and beverage?

Review policy 5.2.1.9, AND the Food/Group Meal Procurement Grid on the Food Policy page to ensure you are following the right steps (activity, allowable participants, funding sources, purchasing methods and any other additional requirements). Then submit a Food/Group Meal Event Documentation Form to Accounts Payable, in addition to the vendor invoice and Workday Bill Only PO to apinvoices@gatech.edu. 

How do I process an Ad Hoc payment for a human subject or research participant compensation?

How do I send a payment in foreign currency?

Use the Wire Transfer Request Form to send funds in foreign currency.  Please note the funds in foreign currency on the form and currency exchange will be performed by the bank at time of transfer. 

I have an invoice for goods/services that did not initiate with a Workday PO. How can I get this paid?

If you receive an invoice that is not associated with a PO and the invoice is less than $5,000, use the Bill Only Requisition in Workday. No PO will be sent to the supplier. Use that PO # to approve the invoice and route to apinvoices@gatech.edu. If a PO is not provided the invoice will be sent back to the department. 

Is Georgia Tech exempt from sales/use tax?

Yes, Georgia Tech is exempt from sales/use tax for goods received in Georgia. Sales tax exemption forms are available for the State of Georgia and certain other states.

Once Accounts Payable receives an invoice or Supplier Invoice Request (SIR), what is the turn-around time?

If an invoice or Supplier Invoice Request (SIR) is properly completed, approved, and appropriate documentation is included, turn-around time is generally 3-5 business days from when AP receives it. New supplier set-up can take an additional 3 days.  

Urgent payment requests must be submitted through the ServiceNow portal, following the Rush Policy (see the Rush Payment form) with all supporting documents and approved by Accounts Payable manager. 

What are the payment terms for invoices and Supplier Invoice Request (SIR)?

Payment terms are net 30 days for trade suppliers, consultants and sub-contractors based on payment terms from the State of Georgia. Payment terms for refunds, reimbursements, honoraria, utilities and registration are "pay immediately". 

What documentation is required to process a payment to a foreign supplier or international payee?

International supplier require additional documentation and review prior to establishing a purchase order or initiating payment. Please see the Accounts Payable Nonresident Alien Forms Bank for specific guidance regarding payment for services, honoraria, reimbursable expenses and fellowships.  

Typically, supplier/individual set-up is initiated via the IRS W-8 form, rather than the Supplier Profile Form. For more information regarding policies and procedures for paying an international supplier, please submit a ServiceNow ticket. 

What is Optical Character Recognition (OCR)?

Optical Character Recognition is a technology that converts various types of documents (scanned paper, pdf files, or images) into editable and searchable text. OCR analyzes the structure of the document, identifies characters, and converts them into machine-readable text.

How does the OCR solution work for invoice processing?

The OCR solution automatically processes uploaded invoices by extracting key data fields using optical character recognition technology. It then creates a draft Supplier Invoice (INV) in Workday. These draft invoices are ready for review, editing, and submission by the Accounts Payable associate.

What is the status of my invoice payment?

To check the status of your invoice payment you can go to the Payment Inquiry page. Select Financials, and then select Supplier, PO, & Invoice Inquiry.  This inquiry tool provides detail for all invoices scheduled for payment. If no matching PO/Invoice Payment Records are found please submit a ServiceNow request. 

For Georgia Tech Workday users, enter supplier invoice number and navigate to the INV # to check current status. You may also use the “Find Supplier Invoice for Campus – GTCR” report, this report helps with researching POs with multiple invoices keyed on the PO lines. 

What payments should be processed directly through the Georgia Tech Foundation?

See the Controller's Allowable Cost Matrix for detailed information.  Purchases and reimbursements using foundation funds should be processed through the Institute using standard payment requests procedures. The only payment categories that should be processed directly through the GT Foundation (via the GT Foundation Check Request) include entertainment, holiday events, retirement events, gifts, alcohol, and extraordinary expenses. 

What types of payments are reportable to the IRS on form 1099-MISC?

Payments of at least $600 or more for: 

  • Rentals (meeting rooms, real estate, supplies, equipment and hotel rooms), 
  • Services performed by someone who is not an employee. 
  • Prizes, stipends and awards. 
  • Other income payments. 
  • Medical and health care payments. 
  • Payments to an attorney or for legal settlements. 
  • Royalties 

Payments to most incorporated vendors, government agencies and non-profit vendors are excluded. 

What types of payments are reported on IRS form 1099-NEC?

As of calendar year 2020, form 1099-NEC is used to report payments of $600 or greater for non-employee compensation( payments for services to individuals who are not employees).

Where should suppliers mail invoices and/or can invoices be sent to Accounts Payable electronically?

Accounts Payable does not accept paper invoices set via mail. All invoices are to be delivered to apinvoices@gatech.edu. All invoices are to reference a valid PO and must be in PDF format. You can include multiple attachments, but only one invoice per attachment should be sent as an email attachment to apinvoices@gatech.edu, to be electronically scanned into our imaging system. Contact the person that placed the order to secure a PO # prior to submission of the invoice. 

What is a Procurement Card (PCard)?

The State of Georgia Procurement Card (PCard) is a valuable tool for quickly and efficiently purchasing and paying for small value items under $2,500.00. The PCard is issued through Bank of America to a qualified applicant of Georgia Tech.

Can an approver find a transaction if they know a cardholder’s name?

Anyone with access to Workday can run a “Find PCard Transaction-CR”. This report has several prompts, which can narrow down a date range, verification status and one or more cardholders.

Can I dispute a transaction using Works?

No. The correct process is to print and complete Bank of America’s Dispute Form, and fax that document to Bank of America. The fax number is included on the form. Cardholders have 60 days from the date of the statement on which the disputed transaction appeared to dispute a charge with the bank.

Disputes cannot be made with the bank until the charge has appeared on your statement. Before you can dispute the charge with the bank, you must make a sincere effort to work out the dispute with the vendor, which you must document. The bank may ask for the details of your attempts to reconcile with the vendor before they investigate a disputed charge.

Can I use my PCard to pay registration for a conference or workshop?

Yes. The PCard may be used to pay for conference or workshop registration fees if it is held in the United States. All other travel expenses for an employee such as food, lodging, parking, etc., must be processed as normal travel expenses, and may not be charged on the PCard.

Can I use the PCard to make internet purchases?

Yes, but make sure that you are using a secure site. One indication that a site is secure is if an "s" appears after http in the vendor URL (i.e. https://www). Another indication is a "lock" symbol appearing in the bottom left-hand corner of the website. Most secure sites place an announcement on their site.

Can the approver make changes to the verification?

The approver cannot make changes to the verification. If changes need to be made, the verification should be sent back to the cardholder with notes in the comment section of what needs to be edited.

Can the reconciliation of transactions be delegated to someone else in a cardholder’s department?

The final submission of the transactions verification to the workflow and the attestation can only be done by the cardholder herself/himself, however, the preparation of the verification can be done by others. Anyone with Workday access can type “verify procurement card transaction for worker” into the search bar and be taken to a specific cardholder’s new transactions. This person can then fill in the business purpose, allocateto cost centers and driver worktags, and upload documentation.

Can users reconcile or approve transactions using a phone or tablet?

Yes. There is a Workday app available for phones and tablets.

Can we request to attach one receipt for multiple charges?

No, it's one receipt per transaction, but you can attach the same receipt multiple times if it lists multiple charges from the report. The receipt must match with the transaction amount, and if it does not, the cardholder must provide clarification.

Do I need to activate my PCard?

Yes. When you receive your card, you will need to activate it with: 

  1. Your verification ID, which can be found on the letter that comes with your new card 
  2. The phone number associated with your card (listed on PCard Request Form). 

Cards that have been replaced as Lost/Stolen will need to contact PCard.ask@business.gatech.edu for activation information. 

I have more questions. How do I contact the PCard team?

The PCard team is available to assist you. Email: PCard.ask@business.gatech.edu.

Does the activity on my PCard affect my credit rating?

No. Your personal credit is not affected in any way by using the Georgia Tech PCard unless you personally, fraudulently misuse the PCard. The Institute is responsible for all authorized charges.

How can I anonymously report what might be a fraudulent use of a PCard by someone else?

We encourage you to report any suspected fraud, whether it is PCard related or not. Report suspected fraud via the Institute’s anonymous hotline, 1-866-294-5565, or the Ethics Point website. Including your name is optional on the Ethics Point website. This website and telephone number can also be used to report any type of suspected waste, abuse, or ethical issues, as well as any suspected fraud of any kind.

How do I find out more about the PCard?

An overview of the card program, along with forms and training presentations, is located on PCard section of this website. 

How does the approver know or see if their cardholders have transactions that need to be submitted?

Financial staff should regularly run the “Find PCard Transactions – CR” report to check on the status of the transactions for their cardholders and departments. This report will indicate which cardholders have transactions that need to be reconciled and submitted, transactions that are in the approval process, and transactions that have been fully verified and posted to the ledger.

How long should I maintain PCard documentation?

Documentation will be retained in accordance with records retention and fund requirements. For transactions posted on or after October 28, 2017, this documentation will be housed in Concur and/or Workday. For transactions prior to October 28, 2016, statements with documentation must be kept by the department. 

Original receipts must be kept by the cardholder or department for one year per Georgia Department of Administrative Services (DOAS) Policy (rolling 12 months). 

If a card in department A is approved by department B, how does Workday handle this?

In Workday, cardholders are associated with a department, but they can select any active cost center or worktag. Based upon where their transactions are allocated, the approval workflow automatically routes the verification to the approvers assigned to those cost centers and/or worktags. These approvers are then responsible for the review and approval of the transaction verification.

If I am transferring departments or leaving Georgia Tech, what should I do with my card?

In both cases, you should give your PCard to your department's PCard coordinator. They will cut up the card and notify PCard administration that you are either leaving Georgia Tech or transferring to another department. If you are transferring and will need a PCard in your new position at Georgia Tech, then you will need to meet with your new department's PCard coordinator to complete a new application and employee agreement with the appropriate approvals.

If I have a charge that is declined, what should I do?

There are a number of reasons why a charge may be declined. For example, you may have reached your monthly dollar limit or the individual charge may exceed your single transaction limit. You may have attemptedto purchase an item that is not allowed on the PCard. Often a charge can be declined because the vendor has keyed in your PCard information incorrectly, especially the expiration date. Your PCard may have been suspended, canceled, or expired for some reason. 

If none of the reasons above explain why the charge is not going through, get in touch with your department PCard coordinator, or email PCard.ask@business.gatech.edu. 

If my PCard is lost or stolen, what should I do?

Please report this to the bank as soon as possible using their toll-free number (888-449-2273). Please review the last charge that you made with your PCard, so that the bank can give you credit for any fraudulent usage of the PCard.

What should I do if my PCard has been compromised or used fraudulently?

Immediately contact the Bank of America’s Fraud Department at 1-866-500-8262. If your PCard has been compromised or used fraudulently, the bank will immediately cancel your account and reissue a new PCard. This PCard will be delivered to your statement address (the address listed on the original PCard Request form). The bank will also credit your account for any fraudulent charges that have been made. Make sure that you get all credits that you are due, and if necessary, sign the bank’s dispute form and return it to them immediately. 

If the card holder has left GT, can someone else submit on their behalf?

Yes, contact PCard.ask@business.gatech.edu for assistance.

Is there a daily limit on my PCard?

There is no standard daily dollar limit for using the PCard but every cardholder has a single transaction limit which they cannot exceed. PCard holders also have monthly or cycle dollar limits. These limits are decided by your department head in conjunction with the department PCard coordinator based on the estimated card usage. If the requested limit is available, the PCard will apply this limit to a card.

Is there any occurrence when it is acceptable to charge food to my PCard?

Yes, but to be certain that the food purchase is allowable it is best to review the policy Purchase of Food and Group Meals for Employees, Students, and Guests (5.2.1.9)

What about notifications/how often can we set them to send one?

Workday has “alerts” in the upper right hand corner of the homepage. Here users can find notifications that they have new transactions or transactions that are aging that require their attention. The “Daily Digest” email generated from Workday and then emailed to users will also show when transactions are available to verify or approve.

What if a merchant shows my full PCard number on the receipt?

You should mark out all the numbers except the last 4 digits. You should protect your PCard and PCard number at all times.

What should I do if I don’t receive a receipt from the merchant or if I’ve lost the receipt?

Contact the merchant for a possible duplicate and document your attempts. Complete the PCard Receipt Replacement Form which can be used on an exception basis.

What should I do if I’m charged sales tax?

Contact the vendor to notify them that Georgia Tech has an exemption certificate and have the vendor process a credit for the sales tax. Provide the vendor with the proper tax exemption form.

When the returned verifications are resubmitted, how can approvers and auditors see what was done? Will there be an audit trail for it?

The process history will show that a verification was sent back, and the notes from the approver that correspond with that action. Workday will not, however, show exactly was actions were taken by the cardholder, only that the verification was resubmitted to the workflow. 

Who can append receipts/documentation to verifications that have been approved?

Only the PCard team can add documents to a transaction verification that has been fully approved. 

Who can approve PCard transactions when an approver is out?

If a cost center is already set up with multiple approvers, the verification will be available to the other PCard cost center managers (PCCM). If there are no PCard cost center managers for that cost center, a delegation can be set up before the person’s absence begins. The delegation can only be to someone who already has the PCCM role in Workday and must be approved by the PCard team. 

Why can’t I split a transaction to avoid the single transaction limit?

Transaction limits are set by the State of Georgia. Large purchases that are over your transaction limit should be purchased on a purchase order (PO).

Will I receive a monthly paper statement from Bank of America?

All transactions that post to the bank are automatically uploaded into Workday for review and approval. Users must perform all reconciliation in Workday, and there are no requirements that paper copies of statements be maintained (though paper receipts are required to be kept for 12 months after the purchase). If a user still would like to have a paper copy of their statement, they can contact Bank of America and request that one be sent. The default for all new and existing users will be paperless.

Will the auditors have access to PCard verifications, or will they continue to request it from the departments?

Auditors will be able to access all PCard transactions in either Works or Workday, without having to contact the departments. 

If there is a Statewide or GT Agency Contract with a supplier, where do I find the Contract in Workday?

  • Navigate to Find Supplier Contracts-CR via search 
  • Enter Supplier Name; Hit Enter (select supplier name if more than one option appears) 
  • Select OK 

Note: All statewide contracts are not in Workday. For a complete list of statewide contracts, please visit the Georgia Department of Administrative Services.

Once a requisition is submitted in Workday, how do I add an attachment or link?

  • Navigate to Find Requisitions via search, or the My Requisitions worklet. 
  • Select Related Actions for the Requisition. 
  • Hover over Requisition 
  • Select Edit (to make changes) 

Note: Editing a requisition will withdraw the requisition and re-submit it into workflow.

Once the Purchase Order (PO) has been submitted, how can I get a copy?

The following roles may open/view the PDF version of the purchase order if they were in the requisition workflow: 

  • Requisition (RQ) Initiator 
  • RQ Reviewer 
  • Cost Center Manager 

We have issued a PO in our department but the project is in another department. Which department does the supplier invoice go to for approval?

The supplier invoice approval will route to the cost center that is on the Purchase Order (PO).

What is a Document Search?

A Document Search provides the ability to search purchase orders and invoices across dates relative to the current date (e.g., yesterday or last month). When doing this, users will be presented with search results that span across multiple document types. 
 

Note: Users must connect to supplier website in Workday to search for documents related to purchase orders and invoices. 

When is a Certification of Funding (Conference/Hotel/Venue Contracts) Form Required?

A Certification of Funding form is required for conference, hotel, or venue contracts with total costs of $25,000 or more. The form confirms that sufficient funds have been identified, authorized, and encumbered before the Institute signs the contract. It ensures the department can cover deposits, cancellation fees, and any other financial obligations. Additional approvals are required based on the total contract amount. The form can be found in the Procurement section of the Forms page.

When using a bill only form, does a PO dispatch to the vendor?

No. The PO does not dispatch to the vendor when using a bill only form. 

Where should agreements for hotel, license, catering, and software be sent?

If you plan to encumber funds, please attach the agreement to the requisition for signature. All contract agreements requiring a signature that do not require funds to be encumbered, should be forwarded to PBS via ServiceNow Incident Request.

Why do I have to receive a purchase order in Workday?

Purchase orders that have goods lines and the total amount of the purchase order is $3,000 or greater require receipt. Receipts are part of Payments and Reimbursements’ 3-way match. The purchase order, receipts, and invoices must match for Payments and Reimbursements to pay invoices on a purchase order that is greater than $3,000.  

Note: Receipts are not required for purchase orders that have service lines or “bill only” purchase orders. 

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Radio Frequency Identification (RFID)

What are RFID tags?

RFID tags are barcode tags that have a radio frequency identification chip in them that use radio waves to identify an object.

What is the benefit of RFID?

During the traditional inventory process, a user must "see" the barcode to read it. Even with a barcode handheld scanner, our users usually need to have a line of sight to align the barcode towards a scanner for it to be read. RFID, by contrast, doesn’t require line of sight. RFID tags can be read as long as they are within the range of a reader. With the use of an RFID handheld scanner, our users will be able to collect inventory data more easily and efficiently.

Can I update the location of the asset via the scanner?

Yes, you can update the location for the asset via Workday or the RFTrack.NET application. The change will sync overnight to the other application.

How do I scan a tag that is illegible or damaged?

You will need to manually type the asset tag number by entering it on the handheld scanner.

How do I upload my data at the end of the day?

The Android scanner constantly conducts live updates while attached to the Wi-Fi. Please do not conduct changes after 5:00 p.m. or your data will be lost. 

If I have assets to surplus, do I need to assign a new RFID tag to them?

No, you may proceed in requesting the asset to be surplused without converting the old tag.

Why am I not allowed to upload the scanner after 5 p.m.?

If you are unable to meet the 5 p.m. deadline, DO NOT attempt to upload after this time. The ITG staff and IT Financial Operations run processes after 5 p.m. and you can lose the data that you loaded in your scanner. Data is refreshed in RFTrack.NET every night. If you are unable to meet this deadline, wait until 8 a.m. the following day to perform an upload. 

Why am I receiving the error message "No matching assets were found" when I scan an old tag displayed on my inventory report?

If the asset is active in Workday and/or RFTrack.NET, try downloading sync again to ensure you have the latest updates. If the asset is not showing in Workday and/or RFTrack.NET, please contact Asset Management via ServiceNow for assistance.

Why can't I log into my handheld scanner?

Verify that you are using the correct password. The password for the handheld scanner is different from the password for the RFTrack.NET application on the website. Please refer to the email notes from the RFID follow-up training for the passwords.

Will the radio waves interfere with my equipment?

Not likely, as all of our RFID tags are passive and will only transmit waves when powered by the reader. However, where equipment is located in sensitive room/lab environments, and even passive radio frequency waves could be a problem, we will make standard non-RFID barcode tags available.

How do I update a supplier’s address?

Please visit the ServiceNow Guest link, then select Suppliers and Payees. Scroll down to Service Items and select Report Changes to Vendor Information, complete the form, attach a W-9, and submit.

How does a vendor become a Georgia Institute of Technology supplier?

A supplier registration is by invitation only. The invitation will be initiated by the campus contact and/or the supplier management team.

If I am a registered supplier with Georgia Tech, am I automatically set up as a supplier with the State of GA?

No. You must also register with the State of Georgia. Georgia Tech can only register you as a supplier with the Institute. For more information on registering with the State of Georgia, please go to: http://www.doas.georgia.gov.

What documents should I submit to have an international supplier set up?

An international supplier will be required to upload the respective W-8BEN or W-8BEN-E with their registration.

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Travel and Expenses

Airfare

Are airfare bookings through Travel Inc. more expensive than those on other websites?

Not necessarily. Georgia Tech has negotiated discounted fares through Travel Inc. Contact us via ServiceNow – Expenses if you believe you’ve found a cheaper itinerary.

Can I book airfare outside of Travel Inc. if my Spend Authorization was approved before the air transportation policy update requiring all bookings to be handled by Travel Inc?

No. All airfare bookings made on or after May 16, 2025, must comply with the new requirements outlined in Air Transportation Policy 6.6.

Can I still use a personal credit card to pay for airfare if I’m set up for Direct Bill?

Yes. You can choose either a personal or Direct Bill method of payment.

Can travelers use personal cards to earn points while booking airfare arrangements?

Yes, if they choose not to use Direct Bill.

How can an employee Direct Bill airfare if they have access to Concur but no Direct Bill option?

Employees can submit a Single Trip Direct Bill Form to Travel Inc. via email to book airfare using Direct Bill as the payment method. Frequent travelers are encouraged to request Direct Bill access by completing the Concur Travel Access and Recurring Direct Bill Form.

Is there a grace period for booking airfare via Travel Inc?

No. The new policy is effective immediately. Departments must notify all travelers and assist non-employees with travel arrangements.

What if I can’t find the flight I need through Travel Inc?

Contact us via ServiceNow - Expenses before booking independently so we can evaluate options.

Is using Travel Inc Required?

Yes, for airfare reservations. It is optional for lodging or rental vehicle bookings arrangements.

All airfare for Georgia Tech business travel must be booked through Travel Inc., either via Concur or by contacting their agents directly. This requirement applies to both employees and non-employees traveling on official Georgia Tech business. 

Will Concur auto-charge the Worktag in my profile when booking an airfare?

No. Worktags must be entered manually for each booking. If the booking is made over the phone with an agent, they may refer to the Worktag stored in the employee’s profile, unless instructed otherwise.

Will I be reimbursed for airfare if I don’t use Travel Inc?

Yes, for airfare reservations. It is optional for lodging or rental vehicle bookings arrangements. All airfare for Georgia Tech business travel must be booked through Travel Inc., either via Concur (access is granted to active GT employees only) or by contacting a Travel Inc. agent directly with a completed Single Trip Direct Bill Airfare Form. This requirement applies to both employees and non-employees traveling on official Georgia Tech business.

Will I lose Frequent Flyer/TSA airfare benefits while using Travel Inc?

No. Employees can add the Frequent Flyer and TSA PreCheck numbers in the Concur profile under Travel Preferences. For non-profile users or non-employees, Frequent Flyer numbers can be provided on the Single Trip Direct Bill Airfare Form (Agent Notes) to be linked to the traveler’s booking arrangements.

Can I book elsewhere if I find a cheaper airfare?

No. All bookings must go through Travel Inc. For price discrepancies or if you believe you’ve found a cheaper itinerary, please submit a ticket via ServiceNow – Expenses.

Can I pay for airfare with a personal credit card instead of Direct Bill?

Yes. Direct Bill is optional. You may choose to use a personal credit card within your Concur profile. If booking arrangements are requested via the Single Trip Direct Bill Airfare Form, do not include the Worktag, Spend Authorization, or Travel Authorization number. Instead, add the following to the Agent Notes: “Please contact the traveler to process payment with a personal credit card.” 

When is Business Class allowed for flights of 10 hours or more, and how is total flying time evaluated for routes with and without connections?

Route is the flight segment from the origin (departure city) to the final destination. 

Assessment: 

  • For routes without connecting flights: the total flight time is assessed to determine eligibility. 
  • For routes with connecting flights: only the total flying time is considered (excluding layovers), from the origin to the final destination as a single route. 

Are cost comparisons required for all airfare bookings?

No, not all bookings require cost comparisons. However, cost comparisons must be documented in certain common scenarios, including but not limited to: 

  • When personal travel is combined with a Georgia Tech business trip. A cost comparison showing the fare with and without personal travel must be requested and documented prior to booking. 
  • When a higher-class airfare is selected and it does not meet policy requirements. 
  • When a higher-class airfare is selected due to no availability. Example: no lower-cost options are available to meet the travel needs. 
  • When the origin and return locations do not match. Example: Trip originates in Spain, travels to Atlanta, and returns to Costa Rica. 

NOTE: When cost comparison requirements apply, these are required to be included within the Expense Reports along with an itemized airfare receipt. Only the most cost-effective airfare will be reimbursed. 

How do I request airfare quotes or cost comparisons?

Contact Travel Inc. via email at gatech@travelinc.com. Employees may also use the Concur Booking platform to view available fares. An alternative Spend Authorization number (AUTH-1234567) may be used to preview airfare options. However, a valid and current Spend Authorization is required at the time of booking.

What if a new hire doesn’t have a GT ID yet, but airfare needs to be arranged?

Use the Single-Trip Direct Bill Form and request travel arrangements as a non-employee.

What if I need to book airfare outside the 14–30 day window?

Justification is only required if booking within 14 days of travel. When practical, flights booked within 30 days of travel help manage cash flow and reduce the risk of potential change fees and administrative costs related to any subsequent change in travel plans. 

How do I handle airfare partial reimbursements?

The traveler must pay the expense out-of-pocket and request partial reimbursement upon completion of the trip.

Can my family or spouse be booked through Concur or by calling Travel Inc. on the same airfare reservation?

Family members are NOT allowed to use Georgia Tech’s discounted rates (through Concur or by calling Travel Inc.) or have their airfare paid by Georgia Tech via Direct Bill. 

For reservations that include family members, Travel and Expense recommends contacting Travel Inc. and clearly identifying: 

  • The Georgia Tech traveler (who should use the discounts and Direct Bill) 
  • The family members (who should not use Georgia Tech discounts or Direct Bill) 

This allows Travel Inc. to assist with booking airfare arrangements for the entire group while ensuring compliance with Georgia Tech policy. 

How to contact Travel Inc?

Travel Inc. can be contacted via email or phone. 

Email:

Single Request Needs: gatech@travelinc.com 

Group Travel Request Needs (10+ travelers): gtpcorporate@travelinc.com 

Phone:

8:30 a.m. to 5:30 p.m.: 770-291-5190 

After Hours: 877-548- 2996 

How can I contact the Travel and Expense team?

Submit a request for specific booking inquiries or issues. 

Virtual Office Hours are available:
 

Wednesdays 9 am - 10 am

Microsoft Teams meeting - Join on your computer or mobile app

Click here to join the meeting

 

Thursdays 1 pm - 2 pm

Microsoft Teams meeting - Join on your computer or mobile app

Click here to join the meeting



 

Expense Reports

Can expenses be lump summed within one Expense Line item?

Each expense must be recorded by date, amount, and receipt. If multiple expenses are lumped into a single Expense Line item, the initiator must use the Itemization Tool to break out each expense by date, amount, and receipt. 

NOTE: All expenses, regardless of the amount or volume, must be itemized within the Expense Report. 

What date should I use for each type of expense in my Expense Report?

Use the actual date the expense was incurred or paid, except: 

  • Lodging Expense should reflect the check-out date 
  • Airfare Expense should reflect the return flight/date 
  • Toll Fees should reflect the date the toll was incurred within the trip 
  • Conference Registration should reflect the last day of the conference. If paid in advance, it should reflect the date the expense was incurred/paid 

advance, it should reflect the date the expense was incurred/paid How can I check the status of my Expense Report reimbursement?

On Workday’s Home page, click the left-hand Menu and, under Personal, select Expenses Hub. Then, click Expense Reports to view the desired report. Review the Expense Report Business Process tab to determine the report’s status: Approved, Canceled, Draft, or In Progress. The Expense Payment tab displays the payment information.

What do I need to do to expedite my reimbursement that has been an In-Progress status?

Travelers that have expense reports in an In-Progress status should log into Workday. In Progress status means the Expense Report has been submitted and is currently in approval workflow. After opening the Expense Report, you can view the awaiting action items under the Business Process tab. You may contact the person listed to expedite the processing of the Expense Report. 
 

Expense Reports awaiting action by Expense Partners are processed in a first in - first out basis. 

When is an agenda required for my Expense Report?

Expense Reports with the Conference/Seminar business purpose selection require an agenda. The agenda must be uploaded in PDF format, web links are not accepted.

If there are questionable transactions/expenditures on a reimbursement request, what should I do?

For policy interpretation and review of allowable costs, submit a ServiceNow request. If the reimbursements appear to present a risk to the Institute or include personal expenses, contact the GT ethics hotline at 1-866-284-5565 or on the web at https://www.ethicspoint.com.

Where can I find required travel forms? ****

TBD

How do I book airfare for groups?

Utilize the Batch Single Trip Direct Bill form for groups of ten or more and follow the instructions to submit the request to the appropriate Travel Inc. Group Travel Team.

GTRC – Travel Advances

What is the purpose of Travel Advances?

Travel Advances serve to assist Georgia Tech employees and grad students cover the out-of-pocket cost for travel associated with their professional responsibilities prior to reimbursement by Georgia Tech. Georgia Tech can only provide reimbursements for actual travel expenses after a trip has concluded. If an individual cannot float these costs until they are reimbursed, they can request a Travel Advance from GTRC before their trip based on their estimated expenses.

Who can request a Travel Advance?

Any permanent employee of GT. Travel Advances cannot be requested for temporary employees or undergraduate students.

What costs can be included in the request for a Travel Advance?

GTRC can fund any approved estimated expenses per the Spend Authorization except for airfare which must be direct billed through Travel Inc.

How do I submit a request for Travel Advance?

Email the following information to GTRC.Travel@gtrc.gatech.edu 

  • Approved Spend Authorization from Workday which shows the breakdown of estimated expenses for the business trip 
  • GTRC Request for Travel Advance Form 
  • GTRC ACH Form (please ensure GTRC has the most up to date banking information for completion of the Travel Advance)

When should I submit a Travel Advance?

All forms listed above should be provided to GTRC at least 10 business days prior to the individual’s departure date. GTRC cannot guarantee rush payments for advances requested after this deadline unless the individual can provide support that they were not aware of the upcoming trip before that 10-day deadline.

When are these funds due back to GTRC?

Upon completion of the trip, the individual will have 20 business days to refund GTRC for the full Travel Advance. This allows the individual enough time to submit their actual expense reports to Georgia Tech and to then use those reimbursement funds to refund GTRC the Travel Advance.

How do I return the Travel Advance funds to GTRC?

Funds can be sent to GTRC via check or ACH/wire. Instructions for sending a wire/ACH will be provided when the Travel Advance is initiated. Checks must be sent to the secure bank lockbox at the following address: 

GTRC 
PO Box 100117 
Atlanta, GA 30384

What is the penalty for past due Travel Advance refunds?

Each month, GTRC will provide each School/Laboratory Director with a list of accounts that are significantly past due. If these accounts are not cleared within 10 working days, no advances will be issued to personnel of that school or laboratory until the delinquent account is cleared. The individual involved will not be issued Travel Advances for the next 12 months.

Lodging

What is the review process for lodging rates exceeding $500 per night?

The following process applies to all travelers, if the lodging rate exceeds the $500.00 per night: 

Step 1: Is the lodging rate above $500 per night (excluding taxes and fees)? 

  • If No, no approval is needed. Proceed with booking. 
  • If Yes, go to Step 2. 

Step 2: Does the lodging rate vary each night? 

  • If No, Go to Step 3. 
  • If Yes, calculate the average rate for the entire stay. 
  • If the average is less than $500, no approval is needed. Proceed with booking. 
  • If the average is above $500, go to Step 3. 

Step 3: Is the hotel the event’s hosting location or a recommended hotel for the event? 

  • If Yes, document this in the Expense Report notes, include supporting proof that the event took place there, and proceed with booking. 
  • If No, go to Step 4. 

Step 4: Approval Request Process: 

  • Submit a ServiceNow Request to Travel & Expenses to justify the booking need. 
  • Document consideration of more cost-effective lodging options and provide an explanation if none apply. 
  • Request an approval from the Director of Payments and Reimbursements and Travel or the Executive Director of Procurement and Business Services. 

 

Meals per Diem

How do I enter or lookup the per diem rate?

To enter a daily per diem rate for a specific date range within an Expense Report, search for "Meals Per Diem" as the Expense Item. For both employees and non-employees, options for Domestic and International (Expense Reports Only) rates will be available. 

Use the “Custom” option only in circumstances where the standard Meals Per Diem selections cannot accommodate the situation (e.g., when using various Worktags). A justification is required when using the Custom option, along with a screenshot of the applicable Meals Per Diem rate to support the reimbursable amount.

Daily Per Diem Rates:

  • In State (Georgia) - Full Daily Per Diem is $50.00, per SAO policy. Breakfast = $13.00, Lunch = $14.00, Dinner = $23.00
  • Out of State and International: Visit the DoD website. Use the CONUS Lookup for Continental States, and the Foreign & Non-Foreign OCONUS Lookup for other locations.

Note: Eligibility applies to all Meals Per Diem rates. Travelers are eligible for only 75% of the total day's per diem rate on the first and last day of travel.

When personal travel is mixed with business travel, how do I document meals per diem on the Expense Report?

The start and end dates of your meals per diem should reflect the entire trip. Only business travel dates are eligible for reimbursement; personal travel dates must be marked as “Not Eligible.” 

 Example: 

Jane Doe traveled 9/1/25 – 9/10/25. The conference ran 9/2/25 – 9/5/25. 

Start Date: 9/1/25 

End Date: 9/10/25 

Meals eligible for reimbursement: 9/1/25 through 9/5 or 9/6, depending on the expected completion of business. 

Meals not eligible for reimbursement: 9/6 (if not business), 9/7 – 9/10.  

Personal Travel

Can I combine personal travel with business travel when booking airfare through Travel Inc.?

Yes, but a cost comparison, with and without personal travel must be completed and documented prior to booking. Reimbursement will be limited to the lowest airfare cost.

What if the airfare that includes both personal and business travel is cheaper than the business-only fare? Am I allowed to use Direct Bill?

Yes, you may use Direct Bill. However, a cost comparison must be requested and documented prior to booking. 

The comparison must be attached to the Expense Report when the Airfare – Paid by GT – Direct Bill Expense Item is claimed as a personal expense, to support that the amount charged to Georgia Tech was the most cost-effective fare. 

What if the airfare that includes both personal and business travel is NOT cheaper than the business-only fare? Am I allowed to use Direct Bill? Am I allowed to book it?

Yes, the airfare can be booked. However, Direct Bill must NOT be used as the form of payment. The traveler must pay for the airfare using personal funds and may seek reimbursement only up to the cost of the most economical fare. A cost comparison must be requested and documented prior to booking. This comparison must be attached to the Expense Report to support the reimbursement amount.

Travel Policy Compliance

What if someone ignores or violates Georgia Tech Travel Policies?

Remind them that non-compliance may result in non-reimbursement. Reshare the policy information as needed. Any policy violation must be documented within the Expense Report, including the reason for the violation, and an acknowledgment and understanding of the policy breached. 

Where can I find the most current Georgia Tech Travel Policies?

Detailed information about Travel Policy can be found at the Travel Policy page of the Georgia Tech Policy Library. 

Rental Cars 

What are the rental car contract numbers?

The Hertz Contract number is #2018737, and the Enterprise Contract number is #03W1179. Both vendors allow only Georgia Tech employees aged 18 and over to rent vehicles for official GT business travel. 

The rental rates include Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW) insurance if the vehicle is rented under the statewide contract number and within the following parameters: 

  • Enterprise:  Reservations must originate in-state (Georgia). All Georgia locations apply. 
  • Hertz:  In-State: Only valid at the Atlanta Airport or Capitol Hill locations. Out-of-State: Only valid at airport locations. 

Note: Any rentals that fall outside the three parameters listed above must include CDW and LDW insurance coverage and these are eligible for reimbursement. 

What insurance is included on the State of Georgia mandatory rental car contracts?

What insurance is included on the State of GA mandatory rental car contracts? 

LDW (Loss Damage Waiver) and CDW (Collision Damage Waiver) is included at no additional cost. The traveler must rent with the contract number for insurance coverage to be in effect. When traveling internationally, travelers should obtain all insurance coverage offered. Questions regarding insurance coverage should be directed to the Insurance and Claims department at 404-894-3483. 

Spend Authorizations

Do I need a Spend Authorization for no-cost travel?

Yes. Submit a $0.01 Spend Authorization for all official Georgia Tech travel out-of-state.

What if I booked an airfare without a Spend Authorization?

Submit the Spend Authorization as soon as possible with justification for the violation. 

System Access and Tools

How do I gain access to the online Travel and Expense Systems?

All employees active on payroll have access to the Travel and Expense System (Workday Financials and the Concur Booking platform) via TechWorks. Training is not required to gain access; however, training guides and job aids are available on ServiceNow – Expenses. 

Spend Authorizations and Expense Reports can be submitted through Workday, while airfare, lodging, and rental vehicle bookings can be arranged through Concur. 

  

How do I know the specific traveler and trip dates for a charge that hits my ledger?

Run the EBBR - Expense Budgetary Balance Report – GTCR report for Gift or Designated Worktag funds. Run the SABER report for Grant Worktags. 

How do I charge multiple accounts on a requisition?

In the Review and Submit tab, select the Split column to split lines by Amount or Quantity. Then, specify the amounts or quantities, enter a memo, and select specific worktags for each split.

How do I create a receipt in Workday?

How do I edit or withdraw a requisition?

  • Navigate to Find Requisitions via search, or the My Requisitions worklet. 
  • Select Related Actions for the Requisition
  • Hover over Requisition 
  • Select Edit to make changes (Note: Editing a requisition will withdraw the requisition and re-submit it into workflow)
  • Select Cancel to cancel the requisition

How do I find out the status of my requisition or purchase order?

To check the status of a requisition and purchase order in the approval process: navigate to the “My Requisitions” worklet. In the far-right column of each requisition, a brief status will be displayed. For a more detailed report, select the requisition and scroll to “Process History.” This drop-down will display the status of each approval step the requisition has undergone, as well the person associated with each step. Workday automatically sources the requisition to a purchase order upon its approval.

How do I get access to Workday?

All GT employees are provided access to Workday upon hire with the following security roles: Employee as Self; Cost Center Financial Analyst; GT Sponsored Report Viewer Role.

How do I make changes to a Workday Purchase Order (PO)?

You can make changes to PO’s that are not on contract or from a hosted catalog vendor by completing a Change Order Requisition in Workday. You can request the following changes for any non-contract/catalog PO: 

  • Add a line 
  • Increase or Decrease Line Amount 
  • Change Driver Worktag or Spend Category 
  • Cancel Line, Cancel Purchase Order 
  • Close Purchase Order 

Review the “Change Order Request” Knowledge Article in ServiceNow.

I have an invoice for my PO, how do I get it paid?

All invoices must be emailed to apinvoices@gatech.edu. Visit Payments and Supplier Services to learn how to submit an invoice.

My security role is wrong or needs updating, how do I change it?

Complete a Workday Security Roles Request form in ServiceNow.

Where can I get training for Workday?

Login here to view Workday Financials Training Courses. This series of tutorials equips Georgia Tech professionals with the skills needed to complete financial tasks in Workday.